Terms of service
Terms of Service – Het Raaymakers Antiek & Interieur
These are the terms of service of Het Raaymakers Antiek & Interieur, located at Kerkeind 44, 5763 BD Milheeze, the Netherlands, registered with the Chamber of Commerce under number 17038326. The webshop Antiek & Antiquiteiten (antiek-antiquiteiten.myshopify.com) is a trade name of Het Raaymakers Antiek & Interieur.
For questions, please contact us at info@hetraaymakersantiek.nl or by phone: +31 (0)492-342013.
Article 1 – Definitions
In these terms and conditions, the following definitions apply:
Het Raaymakers Antiek & Interieur: seller and service provider, located at Kerkeind 44, 5763 BD Milheeze, CoC 17038326.
Buyer / Client: any natural or legal person entering into an agreement with Het Raaymakers Antiek & Interieur.
Consumer: buyer acting for private purposes and not in the course of a profession or business.
Business client: buyer acting in the course of a profession or business.
Goods: all delivered items, including antiques, vintage items, art, decorations, furniture and related objects.
Distance agreement: an agreement concluded via the internet, telephone, email or other means of communication without the simultaneous physical presence of seller and buyer.
Right of withdrawal: the right of the consumer to dissolve a distance agreement within the cooling-off period without giving reasons.
Cooling-off period: the period within which the consumer may exercise the right of withdrawal, being 14 calendar days after receipt of the goods.
Day: calendar day.
Durable medium: any means enabling the buyer or Het Raaymakers Antiek & Interieur to store information in a way that allows future consultation and unaltered reproduction of the stored information, including email.
Article 2 – Applicability
These terms apply to all offers, quotations, sales, deliveries, reservations and agreements. Deviations are only valid if confirmed in writing by Het Raaymakers Antiek & Interieur. Any purchase or other terms of the buyer are expressly rejected.
If any provision of these terms proves void or voidable, the remaining provisions remain in full force. The void or voidable provision shall be replaced by a provision that most closely approximates the intent of the original provision.
Article 3 – Offers, quotations and information obligations
All offers are non-binding. Obvious errors or mistakes in the offer, including pricing errors, typos and incorrect images on the website, do not bind us. No rights can be derived from such errors. Images, descriptions, dimensions and colours are indicative and may differ from reality. We reserve the right to change website content at any time without prior notice.
Unique goods — protection against simultaneous acceptance: Because we primarily sell unique antique and vintage goods available in a single piece only, the following applies: if a buyer has accepted an offer while that offer has simultaneously or previously been accepted by another buyer, no agreement is formed with the later-accepting buyer. We will inform the buyer concerned as soon as possible. The buyer has no right to compensation in such a case.
Information obligations: We provide with each offer, where applicable and reasonably possible, the following information: a description of the goods, the price inclusive of taxes, the method of payment and delivery, the validity period of the offer, and transport costs. This information is provided on the product page or on request by email.
Article 4 – Antique, vintage and used goods
We primarily sell antique, vintage and used goods. These almost always show signs of age, restoration, wear and imperfections appropriate to their age and use. This does not constitute a defect. The buyer is deemed to be aware of this and accepts it as inherent to the nature of the goods. We provide descriptions to the best of our knowledge but give no guarantee of exact dating, provenance, maker or authenticity, unless expressly guaranteed in writing.
Article 5 – Formation of agreement
An agreement is formed when the buyer agrees verbally or in writing, places an order, pays an invoice, or we confirm a reservation in writing. We reserve the right to refuse an order without giving reasons.
Article 6 – Prices, taxes and margin scheme
All stated prices are in euros and are inclusive of taxes. VAT is not shown separately on the invoice. Depending on the product, the VAT margin scheme or regular VAT may apply. Business buyers cannot reclaim VAT on margin goods.
Unless otherwise stated, prices exclude transport costs, import duties, assembly or other additional costs. Transport costs are communicated separately after the order and depend on the destination and nature of the goods. Obvious pricing errors may be corrected without the buyer being able to derive any rights from them.
Article 7 – Payment
Invoices must be paid within 14 days of the invoice date, unless otherwise agreed. Full advance payment may be required for custom work, reservations or international shipments. In case of late payment, statutory interest and extrajudicial collection costs are due.
Payment before transport and delivery: Goods will only be released for transport or delivery after the full purchase price has been paid. This applies to both domestic and international deliveries. If transport is carried out by an external carrier or removal company, the transport invoice must also be paid in full before goods are dispatched. Goods will not be released until all invoices have been paid in full.
Article 8 – Retention of title
All delivered goods remain the property of Het Raaymakers Antiek & Interieur until full payment of all amounts due — including purchase price, transport costs and any additional costs — has been received.
Prohibition on disposal and encumbrance: As long as the full purchase price has not been paid, the buyer is expressly not entitled to sell, resell, pledge, rent out, lend, transfer or otherwise encumber or dispose of the goods to third parties. Acting in breach of this prohibition constitutes an attributable failure and entitles Het Raaymakers Antiek & Interieur to immediately dissolve the agreement and reclaim the goods, without prejudice to the right to full compensation.
The buyer is obliged to store the goods carefully and to identify them as the property of Het Raaymakers Antiek & Interieur for as long as the retention of title is in force. In the event of attachment of the goods by third parties, the buyer must immediately notify Het Raaymakers Antiek & Interieur in writing.
Article 9 – Dissolution in special circumstances
Het Raaymakers Antiek & Interieur is entitled to dissolve the agreement with immediate effect, without judicial intervention and without notice of default, by means of a written notification to the buyer, if:
- the buyer is declared bankrupt or a bankruptcy petition has been filed;
- the buyer has applied for or been granted a moratorium on payments;
- the buyer has been admitted to a statutory debt restructuring arrangement;
- executory or conservatory attachment is levied on goods belonging to the buyer;
- the buyer wholly or partially ceases, liquidates or transfers its business;
- the buyer must otherwise be deemed no longer capable of fulfilling its obligations.
In all of the above cases, all claims of Het Raaymakers Antiek & Interieur against the buyer become immediately and fully due and payable, regardless of any previously agreed payment terms.
Right of reclaim: Upon dissolution under this article, Het Raaymakers Antiek & Interieur is entitled to immediately reclaim the delivered goods still subject to retention of title from the buyer, their trustee in bankruptcy, administrator or supervising judge. The buyer hereby irrevocably grants Het Raaymakers Antiek & Interieur access to the location where the goods are situated in order to reclaim them. The costs of reclaiming are at the buyer's expense. The right of reclaim does not affect the right of Het Raaymakers Antiek & Interieur to full compensation.
Article 10 – Delivery, transport and transport damage
Delivery times are indicative and do not give rise to any right to compensation in case of delay. Delivery takes place ex warehouse (Kerkeind 44, 5763 BD Milheeze), via our own 2-person furniture transport team, or via an external carrier. Risk passes to the buyer when goods are collected or handed to the carrier.
The buyer must ensure sufficient access, accessibility and safe delivery conditions. Extra costs due to waiting time, difficult access or insufficient preparation are at the buyer's expense.
Transport damage by external carrier: Damage caused during transport by an external carrier or removal company is solely the responsibility of the carrier concerned. Het Raaymakers Antiek & Interieur accepts no liability for damage caused by third parties during transport. Transport damage must be noted immediately upon delivery in writing on the waybill or delivery receipt. Complaints about transport damage that were not reported immediately will not be processed.
Article 11 – International shipments
For exports, import duties, VAT, customs costs and local levies are entirely at the buyer's expense. Delays or problems caused by customs, carriers or local regulations are outside our responsibility. The full purchase price and transport invoice must be paid before goods are dispatched. Transport damage by international carriers is the responsibility of the carrier concerned.
Article 12 – Care and placement of wooden furniture
The buyer must place wooden furniture in a room with a relative humidity between 40% and 60%. Failure to do so may cause the wooden products to shrink, expand or crack. These consequences are entirely at the buyer's expense and risk. Het Raaymakers Antiek & Interieur accepts no liability for damage resulting from incorrect placement or insufficient humidity.
The furniture delivered by us has been treated against woodworm. As this treatment cannot guarantee that the product is and remains completely woodworm-free at the time of sale and thereafter, any damage caused by woodworm after delivery is at the buyer's expense and risk.
Article 13 – Inspection and complaints
The buyer must thoroughly inspect goods immediately upon receipt. Visible damage or defects must be reported in writing within 48 hours of receipt via info@hetraaymakersantiek.nl. Hidden defects must be reported in writing within 7 days of discovery. After these periods, the right to make a claim lapses. Returns are only accepted with prior written consent from Het Raaymakers Antiek & Interieur.
Article 14 – Right of withdrawal and returns
Where legally applicable, a consumer has the right to withdraw from a distance purchase within 14 days of receipt, without giving reasons. Exceptions apply to custom-made goods, specially ordered goods and business purchases.
When exercising the right of withdrawal, the following conditions apply:
- The furniture must be returned complete and undamaged. In case of damage or incomplete return, repair costs or depreciation will be deducted from the refund, or the return will be refused.
- Return transport costs are entirely at the buyer's expense, regardless of destination.
- The risk of the return shipment rests with the buyer until the goods have been received by us in good condition.
- Original transport costs are not refunded upon return, unless there is a demonstrable defect already present at the time of delivery.
- For international returns, all transport costs, customs costs and import duties are at the buyer's expense.
Cancellation of an order is free of charge as long as the goods have not yet been dispatched. Please contact us as soon as possible via info@hetraaymakersantiek.nl or +31 (0)492-342013.
Article 15 – Reservation and cancellation
Reservations are only final after written confirmation and any required deposit. In case of cancellation after confirmation, costs incurred, reserved transport costs and depreciation may be charged. Deposits are in principle non-refundable upon cancellation by the buyer.
Article 16 – Liability
Het Raaymakers Antiek & Interieur is only liable for direct damage directly and demonstrably resulting from intent or gross negligence on our part, limited to the invoice amount of the relevant object. We are expressly not liable for:
- Indirect damage, consequential damage or loss of profit;
- Transport damage caused by external carriers or removal companies;
- Normal signs of age, wear or colour differences inherent to antique and used goods;
- Damage due to incorrect placement, insufficient humidity or improper use;
- Damage caused by woodworm after delivery;
- Errors or inaccuracies on the website from which no rights can in good faith be derived.
Article 17 – Force majeure
Force majeure includes any circumstance beyond our reasonable control, including illness, fire, transport problems, strikes, customs problems, government measures, pandemics or other unforeseen circumstances. During force majeure, obligations may be suspended without the buyer being entitled to compensation.
Article 18 – Storage
If the buyer does not collect goods in time or does not accept delivery, storage costs may be charged from the agreed delivery date. After a written notice and a reasonable period of 14 days, we may dissolve the agreement and resell the goods, without prejudice to our right to compensation for all costs incurred.
Article 19 – Intellectual property
All texts, photos, images and other website content are the property of Het Raaymakers Antiek & Interieur or are used with the permission of the rights holder. Reproduction, publication or use without prior written permission is not permitted.
Article 20 – Privacy and data protection
Personal data is processed solely for the purpose of executing the agreement, in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation. We do not share personal data with third parties unless necessary for the execution of the agreement or required by law. For more information, please refer to our privacy policy.
Article 21 – Disputes and applicable law
Dutch law exclusively applies to all agreements, even if the buyer is established abroad. Disputes are preferably resolved by mutual agreement. If this is not possible, disputes are submitted to the competent court in the district of 's-Hertogenbosch, the Netherlands. Consumers within the EU may also use the European ODR platform: ec.europa.eu/consumers/odr.
Article 22 – Amendment of terms
We reserve the right to amend these terms and conditions at any time. The most current version is available on our website. By placing an order, the buyer agrees to the terms in force at that time.
Article 23 – Final provision
If any provision of these terms is void or voidable, the remaining provisions remain fully in force. The void or voidable provision shall be replaced by a provision that most closely approximates the intent of the original provision.
Drawn up in good faith to the best of our knowledge, to serve where applicable. Het Raaymakers Antiek & Interieur acts in good faith and provides all information to the best of its ability. No rights can be derived from any inaccuracies or omissions on the website or in communications.
Het Raaymakers Antiek & Interieur — Kerkeind 44, 5763 BD Milheeze — CoC: 17038326 — info@hetraaymakersantiek.nl — +31 (0)492-342013